Who we are

Our website address is: www.todburnsoaps.co.uk

What personal data we collect and why we collect it


When visitors place an order on the site we collect the name, address and email address that you enter in during the checkout process. This information is used in order to fulfil your order and send an order confirmation.

Contact forms

When visitors fill in our contact form on the site we collect the data entered in the content form. This data is used to get back in touch with you and answer your query.


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Who we share your data with

In order to take your payment online your payment information is sent securely to either PayPal or Stripe (depending on which payment method you select). Todburn Soaps never sees or has access to any payment details entered when making your payment.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

Where we send your data

Visitor comments may be checked through an automated spam detection service. Payment information is sent securely to either PayPal or Stripe (dependant on your payment method) in order to process your payment.